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Developing a Contact Form for Website: Best Practices to Try Out


Posted by                                      Posted in Web Development

Many a time it is seen that both clients as well as website developers do not give adequate important to the contact page of a website. But it should be remembered that if you want to avail the maximum benefits of a website development and avoid lost online sales, ensure that all the webpages are done properly.

The contact page makes for a very important need in website as the contact form acts as a direct bridge of communication. Any inconvenience in the contact form can straightaway drive away your customers to your competitors. Hence when developing a website, care should be taken to ensure that the contact form is built in its best structure. Here we will be discussing about some of the best practices of developing a contact form that a professional website developer should implement to avail the best results:

  • Make It Easily Accessible: Visitors of today do not have time to waste. They want easy-to-use features so that they can enjoy smooth accessibility and navigation in a website. Hence the best way to is to keep it simple and use radio buttons that has clearly labeled fields.
  • Sufficient Options for Request Type: Provide with dropdown boxes and multiple choice features so that visitors have sufficient options to choose from. Most of the modern day websites are even provided with “other” or “not sure” option to help visitors who are not sure about their choice.
  • Minimum Compulsory Fields: Your website’s contact form may have lots of criteria to fill up, but make sure that the numbers of compulsory fields are minimal. Visitors may not wish to provide you with all their personal details. Therefore, keep the options of compulsory fields limited with more optional fields.
  • Formatting Tips For User: If the fields of your website’s contact form need to compel with the validation rules, help your visitors with demo formatting tips so that can complete the form easily and rightly.
  • Relevant Validation Alert: It’s quite annoying for a visitor to be returned back at the beginning of a contact form with a validation error message, even after spending substantial time to fill and submit it. To avoid such situation, it is suggested that you use relevant validation alert that contains enough information to let a person understand what is going wrong.

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